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ZiTEL News

Local stories, network updates, and better ways to stay connected.

ZiTEL ALERT - 2/6/24

We regret to inform you that a fiber break incident occurred this morning at 9:18 AM in the vicinity of Staunton River High School. This unfortunate event has impacted our services, affecting customers from Staunton River High School to Stewartsville.Our dedicated team is working tirelessly to address the issue and get your services back up and running as soon as possible. We understand the importance of staying connected, especially in today's world, and we sincerely apologize for any inconveni

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Emergency Service Update from ZiTEL - 11.15.23

Attention Valued ZiTEL Customers,We are issuing an important notice regarding an emergency repair affecting our services. Due to unforeseen circumstances, all locations south of 3743 White House Road will experience a temporary service outage.Our team is working diligently to resolve this issue as swiftly and safely as possible. We estimate the repair will take approximately 4 hours. We understand the inconvenience this may cause and are committed to restoring services promptly.We appreciate you

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Update - 10.26.23

Here at ZiTEL, we're committed to bringing high-speed fiber broadband to our community, and we're making significant progress.Our Chief Operating Officer, Rodney Gray, shared an update on our ongoing expansion efforts in front of the Bedford County Board of Supervisors. "We've been hard at work building a network of approximately 480 miles, passing by an impressive 11,675 homes right here in our county. " - COO Rodney Gray.What sets us apart? We prioritize the reliability of our underground fibe

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Important Maintenance Alert from ZiTEL

Dear valued ZiTEL customers,We want to ensure you stay informed about upcoming maintenance work that may temporarily affect your internet service. On Monday morning, we will be conducting essential maintenance that will impact the following neighborhoods for approximately 3 hours, starting at 8:00 AM: (10/23/2023)🔧 Affected Neighborhoods:1. WhiteHouse Rd (past Tuck Rd)2. Capitol Hill3. Tolers Ferry Rd4. Travelers Rd5. Smith Mountain Lake Pkwy6. Malton's Way7. Hack Dr8. Worth Dr9. Amethyst Rd10.

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SCHEDULED MAINTENANCE

Dear Valued ZiTEL Customers,We are committed to providing you with the best service possible, and sometimes that means making essential updates to enhance our systems. Please be advised that due to central office updates and maintenance, there will be a planned service downtime:📅 Date: September 1st to September 2nd⏰ Time: 11:00 PM - 5:00 AMWe understand the importance of uninterrupted service and apologize for any inconvenience this may cause. Our team will work diligently to ensure the update

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The Benefits of Choosing a Local Fiber Internet Provider like ZiTEL

In today's digital age, having a reliable and fast internet connection is essential. As technology advances and our dependence on the internet grows, choosing the right internet service provider becomes a crucial decision. While there are many options available, opting for a local fiber internet provider like ZiTEL can offer numerous advantages. In this article, we will explore the benefits of selecting a local provider and why ZiTEL stands out in the competitive market.1. Lightning-Fast Speeds:

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Streaming TV with ZiTELTV powered by Vidgo

Ready to level up your entertainment game? Contact us today to learn more about ZiTEL TV powered by Vidgo and our exclusive bundle offers. Don't miss out on this incredible opportunity to elevate your home entertainment experience while saving big.Say goodbye to cable boxes and tangled wires. ZiTEL TV powered by Vidgo brings you a cutting-edge streaming experience, allowing you to access your favorite shows and movies on multiple devices, anytime and anywhere.Stay connected, stay entertained wit

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Service Interruption - 6/12/2023

Valued ZiTEL customers. We want to keep you in the loop regarding the ongoing service interruption that has occurred due to a disruption in our main line circuit caused by Mid-Atlantic Broadband and SEGRA. We understand how frustrating it can be when connectivity is affected, and we want to assure you that our dedicated teams are actively working to resolve the issue that has been caused by Segra and Mid-Atlantic Broadband.Our skilled technicians and support crews are already en route to address

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Rotary Club of SML 2023 CHARITY GOLF TOURNAMENT

ZiTEL was proud to be a sponsor for the Rotary Club of Smith Mountain Lake Golf Tournament last Friday, May 12th! It was an incredible event that brought together golf enthusiasts and community members for a day filled with friendly competition and support for a great cause. The Rotary Club of Smith Mountain Lake works tirelessly to make a positive impact on our community, and we're honored to have been part of their efforts.But that's not all! Not only did we sponsor the tournament, but our tea

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Service Outage // 5-8-23

Service Outage // 5-8-23 // 2:45pm Attention Lynchburg/Boonsboro ZiTEL fiber internet users in the Trent’s Ferry Road area. We regret to inform you that we are currently experiencing a temporary outage. This is due to another provider damaging our line. Our team is working diligently to resolve the issue as quickly as possible, and we apologize for any inconvenience this may cause. We understand how important reliable internet access is for both personal and professional use, and we are doing

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Scheduled Outage - 5.5.23

Please be aware we will have an outage tomorrow morning, May 5th 2023, for the Boonsboro area of Bedford County. All service addresses off of Trent’s Ferry Road, including Harvest Basket, Ducks Lane, Trent’s Meadows, Fox Hill, Irish Court, James River Place, Fair Oaks Lane, Judith Creek and Fox Meadows, will be down for an emergency Repair due to a break that occurred last week. The outage will begin at 9am and service should be restored by 11:30am. We appreciate your patience and cooperation

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